In this program, you will learn how to convert new patients, retain existing patients, manage an effective schedule, learn how to work as a team and practice together in small groups.
Each Module is customized for your office which is why we shadow your team beforehand to learn the differences that you face in your office each day. We also provide mock-calls and summarize the results for you so you can see the improvement that the program makes for your team.
Preparation:
Module 1: New patient telephone protocol
Module 2: Patient Retention
Module 3: Playing Nice in the Sandbox
Module 4: Pulling it Together
Closing: